Shipping and Returns Policy

Shipping:

At Starter and Rise, we understand the importance of timely delivery to ensure the freshness of your sourdough starter. That's why we strive to ship out all orders placed before 2PM CST on the same day. Orders placed after this time will be shipped out the following business day.

We offer reliable shipping options to ensure your package reaches you swiftly and safely. Most items arrive within 3 business days from the date of shipment. Once your order is on its way, you will receive a confirmation email with tracking information so you can monitor its progress every step of the way.

Return Policy:

Due to the nature of our product as a perishable food item, we do not accept returns. However, your satisfaction and the quality of our sourdough starter are of paramount importance to us.

In the rare event that your product arrives damaged in transit, please reach out to us immediately. We will gladly replace any damaged items to ensure you receive the premium quality you expect from Starter and Rise. Your safety and enjoyment of our product are our top priorities, and we take every measure to rectify any issues promptly.

Thank you for choosing Starter and Rise for your sourdough starter needs. If you have any questions or concerns regarding your order, please don't hesitate to contact our customer service team. We're here to ensure your baking journey with us is nothing short of exceptional.

Happy baking!